TOMASZ ORLAŃSKI

Operations and Resilience Manager

Professional Profile

Tomasz Orlański

I am an Operations and Compliance Manager with over 15 years of experience solving complex challenges in high-pressure environments. My career journey—from police crime detective to corporate compliance leader—has given me a unique investigative lens that goes beyond standard compliance approaches.

As a qualified internal auditor for ISO 9001, 14001, and 45001, I don't just implement frameworks—I design practical systems that deliver measurable results. A standout achievement: redesigning our accident review process through forensic data analysis, driving over £100,000 in cost savings while significantly improving workplace safety.

My detective background taught me to investigate not just what went wrong, but why—examining the human factors and organizational dynamics that standard audits often miss. This approach transforms compliance from a checkbox exercise into a strategic advantage.

Currently completing my Executive MBA, I bridge high-level business strategy with operational reality. My focus is simple: create evidence-based solutions that work in the real world, build resilient systems, and turn data into meaningful change.

I specialize in root cause analysis, risk mitigation, and building cultures where continuous improvement isn't aspirational—it's measurable and sustainable.

Key Skills

Management & Leadership Skills 💼

Leadership Operations Management Budget Management Management Teamwork

Operational & Service Skills 🛠️

Investigations Service Delivery Customer Service Health & Safety

Analytical & Technical Skills 💡

Data Analysis

Professional Experience

Metroline Travel, Holloway Depot, PCV Bus Driver/ Driver Mentor / CCTV ANALYST

2012 – 2018; JUN 2020 – PRESENT

As a professional PCV bus driver on Red Bus routes, I was committed to ensuring the safety, comfort, and satisfaction of passengers at all times. I consistently conducted thorough vehicle walk-round checks to maintain cleanliness and roadworthiness, reporting any defects or incidents via the radio system in accordance with company procedures...

Sport Manager UKS Judo Swidnica

2020 - Present

As a dedicated Sports Organization Leader in Sumo and Judo, I have consistently demonstrated excellence in both national and international arenas. For three consecutive years, I was selected by the Polish Sumo/Judo Federation to organize National Championships for Junior and Mid-Senior categories—an acknowledgment of my proven organizational capabilities and leadership.

Cordant Cleaning, Accident Incident Collision Investigation Manager (ACI Manager)

2018 – 2020

I successfully implemented a comprehensive new reporting and accident review system, which resulted in over £100,000 in cost savings compared to the previous year. This system not only enhanced operational efficiency but also significantly improved online visibility for both employees and company directors, offering clear insights into accident trends and their financial implications.

KANGUREK International Personal Transport, Poland, Transport Manager and Bus Driver

2011 – 2012

As a Team Leader overseeing a group of nine bus drivers, I was responsible for ensuring high standards in service delivery and quality supervision. I managed shift allocations, including coverage for holidays and rest days, ensuring smooth operational continuity.

Police Force; Poland, Crime Detective Officer

2007 – 2012

In my role within law enforcement, I responded swiftly and effectively to emergency situations, including de-escalating volatile incidents to ensure public safety. I maintained detailed records of intelligence and evidence gathered during surveillance operations, supporting ongoing investigations and prosecutions.

Education & Certifications

  • Wroclaw Business University of Applied Sciences - Executive Master of Business Administration (EMBA) - Graduate March 2026
  • The International University of Logistics and Transport In Wroclaw - Postgraduate in Organization and Management of passenger and freight transport - Graduation June 2026
  • College of Management and Entrepreneurship – Process Management (Oct 2020 - Mar 2024)
  • IOSH MANAGING SAFETY
  • Department of Police School, Poland, Piła - Police Officer Training
  • Accident Investigations – Introduction to the Principles & Instigation Techniques
  • White Belt Lean Six Sigma
  • Internal Auditor- DNA - Doctrine of the Modern Auditor
  • ISO 9001, ISO 14001 & ISO 45001 Internal Auditor
  • Operations Management A-Z: Business Processes and Systems - Udemy

Contact

Email: 📧 torlanski@gmail.com

Phone: 🇬🇧 0044 07515444468 / 🇵🇱 0048 797063232

LinkedIn: 💼 linkedin.com/in/tomasz-orlanski